Return & Refund Policies

-SHIPPING & DELIVERY POLICY

Last updated February 27, 2023

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. Sometimes, a third-party supplier may manage our inventory and be responsible for shipping your products.

Free Shipping

We offer free standard shipping on orders over $1000.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

Duration:

1-5 Business Days

Shipping Method:

UPS, FEDEX

Shipping Fee:

$30 USD

 

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information, please refer to our Terms.

Once your order is ready to ship, we will email you with confirmation. If your package is delayed due to customs, please contact the carrier through the tracking number or the customs office in your country.

 

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free standard shipping is valid on international orders.

Please note we may be subject to various rules and restrictions to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

Customs Duties are the buyer's responsibility. Onlinecricketshop is not liable for these or any costs associated with the return of any goods internationally, including delivery, refunded payment, restocking, or anything else. There may also be a restocking fee of 20% for items held in Customs for more than 14 days.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will let you know as soon as possible and advise you of a revised estimated date for delivery.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: cs@onlinecricketshop.com

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